Meet our Booking Assistant — the organized, approachable, and knowledgeable point of contact for all things scheduling and client care. felicia has a strong background in customer service and a genuine passion for tattoo culture, she ensures every client’s experience starts off on the right foot. From responding to inquiries and helping clients choose the right artist, to managing appointments, deposits, and the shop calendar, she keeps everything running smoothly behind the scenes. Known for her clear communication, calm under pressure, and friendly demeanor, she is an essential part of the team — making the booking process seamless and welcoming for everyone who walks through our doors.